Terms & Conditions

Manufacturers faults are deemed as faults with the material/stone at the time of manufacture that have caused the item to become faulty within 3 months of purchase. They do not include chipped stones after significant wear, broken chains from pressure such as catching on clothing or being pulled, rings being bent out of shape or twisted (such as our adjustable rings) or pressure applied between the fingers and another object that results in crushing the jewellery, fading of the gold plating over an extended period of time and using heavy chemicals while wearing jewellery. Oxidization of earrings from general wear is not covered.